UMPire Systems

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Next-generation ops management

customized for advanced public safety units.

Specialized public safety units such as aviation, drone, marine, SWAT and K-9 have unique mission parameters and success criteria that receive extra scrutiny by command staff and policy makers. Demonstrating unit efficiency and effectiveness without the right tools tailored to each individual unit is a tedious, time-consuming, and error-prone process.

Paper, spreadsheets, and traditional software approaches fail to address every step found in mission management—resulting in missed opportunities to streamline inefficiencies and demonstrate the unit’s true impact on the agency’s mission.

UMPire is customized to fit the unique operational process management and reporting needs of any unit at any agency—now and in the future. Including twice-yearly consultations with the agency to identify new or changing needs that can be addressed by updates to the system customization.

UMPire Makes It A Breeze to Run Efficient High Level Aviation Operations

Easiest Way For

Chief Pilots to make sure the unit is always ready to fly.
Pilots and TFOs to accurately document flight/mission activity the first time.
Maintenance personnel to ensure equipment is always ready for the job.
Command staff to know mission readiness, performance and risks at any moment.

Helps To

Improve Chief Pilot situational awareness of the unit as a whole from personnel (including pilot currency) to equipment.
Minimize pre-flight, in-flight and post-flight exceptions that might derail smooth operations.
Increase the ease of producing quality, admissible evidence gathered during an operation.
Increase the likelihood that unit equipment is always certifiably maintained.
Improve the ability for Command Staff to quantify the resource effectiveness of the aviation unit mission.

Experience How UMPire Aids Aviation

CHief Pilots

Pilots

TFOs

Assign aircraft appropriate for a mission flight.

Determine up/down status of qualifying aircraft.
Assign aircraft from "up" qualifying inventory.

Manage Pilot eligibility.

Track if Pilots are up/down based on eligibility criteria.
Track recurrent training according to unit SOP.

Perform post-flight tasks.

Record flight and mission data to flight log.
Verify accuracy of flight and mission data entered.

Perform pre-flight checks.

Ensure Hobbs meter number matches what was recorded by previous crew.
Perform equipment inspection.
Conduct fuel sample check of source once daily.

Record takeoff time.
Perform post-flight tasks.

Record shutdown time.
Record Hobbs meter number.
Ensure meter number is accurate.
Refuel the aircraft after shutdown.
Record number of gallons taken.
Verify accuracy of fuel data entered.

Command

Staff

Maintenance Team

Generate key statistics report by time period (daily, weekly, monthly, quarterly and yearly).
Generate effectiveness report showing call involvement and success rates.
Generate report of forecasted flight time and fuel requirements for the next budget year.

Establish maintenance schedules.

Enter in-service parts detail for each aircraft.
Schedule Hobbs meter replacement.

Perform scheduled maintenance.

Record new parts detail to be used in servicing.

Perform ad-hoc maintenance.

Record any exceptions with parts that occur during servicing.

Generate reports.

Produce report of parts currently in service with detail by aircraft.
Produce report of hours remaining until service by part by aircraft.
Produce report of history of parts replaced by aircraft.

Everyone

Generate reports.

Generate aircraft status report by aircraft.
Generate flight activity report by flight.
Generate fuel-related reports by storage unit.
Generate pilot activity reports by crew member.

Produce FLIR videos.

Log successful transfer of FLIR recordings to RMS.
Verify visual integrity of stored recordings.
Verify stored recording retrievability.

Produce crew information.

Produce who the pilot and TFO were during a call for service.

Produce flight log.

Produce all flight log details with the call for service narrative.

Technical Overview

UMPire uses modern, secure software technologies allowing customers to choose both who and where they want to host the application and their data.

Data:

Customers can host UMPire in-house or in a cloud provider of their choice.
UMPire Systems can host UMPire on behalf of the customer in Microsoft Azure.

Microsoft Azure Government options also available.

File Storage can be configured to use Microsoft Azure Blob, Amazon S3/MinIO, and Google Drive.
Data integration between Google Drive, Kickbox, and Microsoft SQL Server can be configured.
Data in motion is encrypted via TLS 1.2 Earlier versions of TLS are not supported.
Data at rest is encrypted using AES256.
Data is stored securely but easily accessible for export and analysis. Unlike traditional software companies, UMPire Systems does not put up barriers between customers and their data.

Users:

Users are defined and managed within the system. Product functionality will evolve so that the user experience for each job (e.g. Chief Pilot, Pilot, Maintenance, etc.) will be specific to each to minimize training. User Authentication options available: